Healthcare IT Solutions
Comprehensive managed IT support with HIPAA compliance built-in. Protect your practice, secure patient data, and stay focused on care.
Proactive IT Care
Our comprehensive base package includes everything your healthcare practice needs
Managed IT Support & Monitoring
24×7 Monitoring & Automated Alerts
Round-the-clock system monitoring with instant alerts for potential issues before they impact your practice.
Patch Management
Automated OS and application updates to keep your systems secure and running smoothly.
Remote Helpdesk
Expert support during business hours (9 AM - 5 PM ET, M-F) for all your IT needs.
Endpoint Security (AV/EDR)
Advanced antivirus and endpoint detection & response to protect against cyber threats.
Asset & License Tracking
Complete inventory management of your hardware and software licenses.
Basic Cloud Backup
Secure backup of documents and desktop files to protect your critical data.
Annual Cybersecurity & HIPAA Awareness Training
Comprehensive training covering phishing prevention, password hygiene, safe handling of PHI, and HIPAA security rules. Delivered virtually or onsite for all staff.
Service Level Highlights
- Business Hours: 9:00 AM – 5:00 PM ET, Monday – Friday (excluding federal holidays)
- Critical Issues: 4-hour response time with remote triage & remediation
- Normal Issues: Next-business-day response time
- Offboarding Support: Secure transfer of credentials, data, and documentation upon termination
HIPAA Compliance Add-Ons
Enhance your security and compliance with these specialized services
Available Now
Fortinet Secure Network Upgrade
Next-generation firewall with VPN, separate employee/guest networks, HIPAA-aligned policies, and 12-month log retention.
- Next-gen firewall protection
- Secure VPN access
- Network segmentation
- 12-month log retention
HIPAA Log Management & Breach Detection
Centralized syslog monitoring with anomaly detection alerts and monthly compliance reporting.
- Centralized log management
- Real-time anomaly alerts
- Monthly compliance reports
- Breach detection monitoring
HIPAA-Compliant Backup & Device Imaging
Encrypted off-site backup with device imaging and HIPAA-aligned retention policies for complete data protection.
- Encrypted off-site backup
- Complete device imaging
- HIPAA retention policies
- Rapid disaster recovery
Related Healthcare Technology & HIPAA Insights
Stay informed on artificial intelligence, HIPAA compliance, and cybersecurity trends for modern medical clinics.
AI Answering Services vs. Human Receptionists: Finding the Balance
Discover how combining conversational AI answering services with human receptionists creates a secure, HIPAA-compliant patient experience.
Read ArticleThe AI Medical Scribe: Can It Cure Physician Burnout?
Explore ambient AI scribe technology, its clinical EHR integration, and how it reduces documentation burnout while maintaining HIPAA compliance.
Read ArticleThe Hidden HIPAA Risks of Using ChatGPT in Your Practice
Using consumer AI in medical clinics risks massive penalties under the HIPAA Security Rule. Learn what Business Associate Agreements are required.
Read ArticleReady to Secure Your Healthcare Practice?
Book your free security assessment today. Available across Massachusetts and Rhode Island